JUNO BEACH, Fla. – Florida Power & Light Company is restoring service safely and as quickly as possible to customers affected by Tropical Storm Elsa. Customers on Florida’s west coast and throughout the state are feeling the initial effects of Elsa’s severe weather bands. Elsa is expected to bring heavy rain and the potential for storm surge and isolated tornados across the state today and tomorrow.
“After preparing extensively throughout the holiday weekend for Tropical Storm Elsa, our restoration workforce is responding to outages as they occur and following the path of the storm,” said Eric Silagy, president and CEO of FPL. “These brave men and women will continue to work in between bands of severe weather as long as it is safe to do so, and they won’t stop until everyone’s lights are back on. It’s important to remember that you don’t need to be in the direct path of the storm to be affected, so don’t fall into the trap of fixating on the storm’s forecast cone. Elsa’s outer bands of severe weather can cause trees, vegetation and flying debris to fall or blow into power lines and create restoration challenges.”
FPL has more than 7,000 personnel dedicated to the effort, including personnel that came from out of state to help speed restoration.
Customers are urged to prepare for outages, including the possibility of more than one outage, as severe weather bands move through. Following severe weather, our crews must cut away trees and other vegetation to find and fix damage safely and as quickly as possible.
Immediately after a storm, we know if main power lines have been damaged. If customers believe their power is out for this reason, there is no need to contact us. Customers should call 911 or FPL at 1-800-4OUTAGE (1-800-468-8243) only to report dangerous situations such as downed power lines or sparking electrical equipment. Customers can report an outage at FPL.com/Outage or on the FPL app.
Additional resources
Customers can download the FPL app for on-the-go, instant and secure access to their accounts. Customers can report or get the latest information on an outage. The app is available for download in the iOS App Store and Google Play. To quickly download the FPL app, text the word “App” to MyFPL (69375). Customers also can sign up for storm updates by texting the word “Join” to MyFPL (69375).
How to stay informed
FPL communicates restoration information to customers frequently through the news media and the following resources:
- FPL website: FPL.com
- Twitter: twitter.com/insideFPL
- Facebook: facebook.com/FPLconnect
- FPL Power Tracker: FPL.com/powertracker
- FPL app: Download from the App Store or Google Play, or text the word “App” to MyFPL (69375)
Florida Power & Light Company
Florida Power & Light Company is the largest energy company in the U.S. as measured by retail electricity produced and sold. The company serves more than 5.6 million customer accounts supporting more than 11 million residents across Florida with clean, reliable and affordable electricity. FPL operates one of the cleanest power generation fleets in the U.S. and in 2020 won the ReliabilityOne® National Reliability Excellence Award, presented by PA Consulting, for the fifth time in the last six years. The company was recognized in 2020 as one of the most trusted U.S. electric utilities by Escalent for the seventh consecutive year. FPL is a subsidiary of Juno Beach, Florida-based NextEra Energy, Inc. (NYSE: NEE), a clean energy company widely recognized for its efforts in sustainability, ethics and diversity, and has been ranked No. 1 in the electric and gas utilities industry in Fortune's 2021 list of "World's Most Admired Companies." NextEra Energy is also the parent company of NextEra Energy Resources, LLC, which, together with its affiliated entities, is the world's largest generator of renewable energy from the wind and sun and a world leader in battery storage. For more information about NextEra Energy companies, visit these websites: www.NextEraEnergy.com, www.FPL.com, www.NextEraEnergyResources.com.