FPL finalizing preparations as Helene approaches, urges customers to keep safety a top priority
Sep 24, 2024
An FPL bucket truck at a service center

The latest: Tropical storm and hurricane watches are already in place along parts of the Gulf Coast of Florida as Helene moves toward the coast. Florida Power & Light Company (FPL) is mobilizing a restoration workforce of thousands and finalizing preparations to restore electric service as quickly as possible. Customers throughout the state may be impacted and those in the storm’s path should prepare for potential widespread, extended power outages.  

 

Why it matters: Helene is forecast to strengthen over the next two days. While the track is still uncertain, the storm is expected to make landfall along Florida’s Gulf Coast before the end of the week. The storm brings the potential for destructive winds, heavy rains, widespread flooding and storm surge that will create restoration challenges. Customers should finalize their preparations and prioritize safety.

A word from FPL President and CEO Armando Pimentel: “While there are still some unknowns with this storm, I want to assure our customers that we are ready and prepared to respond to whatever Helene brings our way. We are mobilizing and pre-positioning a workforce of thousands to restore customers’ power safely and as quickly as possible. Just as importantly, as we finalize our preparations, it’s crucial that our customers are also making plans for their families.”

What FPL is doing:

  • Pre-positioning a restoration workforce that includes employees, contractors and out-of-state assistance as well as supplies and equipment.  
  • Finalizing staging sites in the areas most likely to be impacted by the storm to help speed restoration.
  • Coordinating our response with county and state emergency operations centers.

What customers should do before the storm:

  • Safety is always FPL’s first priority. Customers should make it their top priority as they finalize their personal preparations.
  • Don’t trim trees at this point – high winds can turn branches into dangerous, flying debris.
  • Follow the advice of federal, state and local authorities. This is especially important for people living in low-lying areas and manufactured homes who may face additional challenges during a severe weather event.
  • Customers dependent on electric-powered, life-sustaining medical equipment, should finalize their family emergency plan for backup power.
  • Download the FPL app for on-the-go, instant and secure access to your account by texting the word “App” to MyFPL (69375).
  • For more safety tips, visit FPL.com/Storm.

How to reach us:

Additional resources: 

  • How we prepare for storm season  
  • How FPL restores power  
  • Stay safe before a storm